What makes Silver Beech Outdoors different from other tour operators?
We offer handcrafted experiences designed by locals who live and breathe Aotearoa’s outdoors. No cookie-cutter itineraries—just tailored adventures, hidden tracks, and small moments that stay with you.
Do you offer both winter and summer trips?
Absolutely. From ski concierge and alpine transport in winter to guided hikes and custom wilderness journeys in summer, we’ve got you covered year-round.
Where do you offer pick-up and drop-off for Winter?
We offer private, door-to-door transport from Queenstown, Wānaka, Cromwell, and surrounding areas. Airport pick-ups are also included with full-service packages.
Can I combine multiple trips or customize an itinerary?
Yes! You can mix and match existing itineraries or build your own from scratch with our Build Your Trip option. We're happy to include third-party experiences too.
Do you provide ski rentals and lift passes?
We don’t stock gear ourselves, but our Ski Concierge service books everything for you—from rentals to passes—so it’s ready when you arrive.
Are ski lessons included in winter packages?
Yes, full-day private lessons are included in our Full Service Snow Concierge package. We’ll pair you with a top-level instructor suited to your goals and ability.
Are ski lessons included in winter packages?
We don’t stock gear ourselves, but our Ski Concierge service books everything for you—from rentals to passes—so it’s ready when you arrive.
What fitness level is required for your hikes?
We offer a range of trips, from relaxed half-day walks to challenging alpine treks. Each listing includes fitness guidance, and we’re always happy to advise based on your goals.
Can I book a private guide just for my group?
Yes—most of our walks and all overnight adventures are available as private experiences. Just mention your preference when booking.
How do I book a trip or service?
You can book directly through our website, use the enquiry form, or just get in touch—we’ll help shape your perfect experience.
What’s your cancellation policy?
We’ve designed our policies to be fair and flexible. You can view the full details here or just ask—we’re happy to walk you through it.
Are your guides qualified?
Yes—our guides hold relevant safety certifications, local knowledge, and years of on-track experience. You’ll be in good hands.
Got a question? We've got answers—and we’re always just a message away if you don’t see yours here.